Return Policy
RETURN POLICY
WHAT IS YOUR RETURN POLICY?
We have a 100% guaranteed policy on our products and stand behind every product that is sold. If you are not completely satisfied with your purchase, you can return it for a replacement or refund within 15 days of receipt, excluding all body wash products.
All returns will be credited back to the original form of payment minus shipping cost. Return shipping cost are the responsibility of the customer.
If we are liable, we will immediately correct at no cost to you.
Please email info@boazsoapcompany.com to initiate a return or exchange.
WHERE DO I SEND THE RETURN?
Please send any items you wish to return to:
Boaz Soap
Attn: Returns
3350 SW 148TH Ave
Ste 110
Miramar, FL 33027
Attn: Returns
3350 SW 148TH Ave
Ste 110
Miramar, FL 33027
Be sure to reference your order number or include your original invoice.
HOW LONG DOES IT TAKE TO PROCESS A RETURN?
Returns are usually processed 1-2 days after receipt.
If you're not satisfied with your purchase, we offer returns on all orders within 15 says of purchase, excluding body washes. You will receive a full refund to your original payment method, minus shipping costs. If we are liable, we will immediately correct at no cost to you. Please review the return instructions below:
2. Pack the item(s) you wish to return in its original packaging (if applicable). Otherwise, pack the item(s) in a well padded envelope or box for protection during shipping.
3. Attach the return label to the front of the package. Mail your return package via the United States Postal Service (USPS).
4. Look out for an email confirmation - we'll let you know when the return is received and processed.
HOW TO RETURN YOUR ITEMS:
1. Please email info@boazsoapcompany.com to initiate a return or exchange and the reason. Please note: you must select all items you wish to return/exchange; additional items not specified will not be processed.2. Pack the item(s) you wish to return in its original packaging (if applicable). Otherwise, pack the item(s) in a well padded envelope or box for protection during shipping.
3. Attach the return label to the front of the package. Mail your return package via the United States Postal Service (USPS).
4. Look out for an email confirmation - we'll let you know when the return is received and processed.